Return & Refund Policy

30-Day Money-Back Refund Policy
At Stars & Stripes Costumes, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your costume, our 30-day money-back refund policy is here to ensure a smooth and hassle-free return process.

Policy Details

Eligibility:
Items must be returned within 30 days of the original purchase date.
The costume must be in its original, unworn condition with all tags and packaging intact.
Customized or personalized items are not eligible for refunds unless there is a defect or error on our part.
How to Initiate a Return:
Contact our Customer Service team at (dudmancampbell@gmail.com) or through our website’s live chat to request a return authorization.
Provide your order number, and the reason for the return, and our team will guide you through the return process.
Return Shipping:
You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
Please use a trackable shipping service or purchase shipping insurance for items over $50, as we cannot guarantee that we will receive your returned item.
Refund Process:
Once we receive your returned item and verify its condition, we will process your refund.
Refunds will be issued to the original method of payment. Please allow up to 7-10 business days for the refund to appear on your account.